đź“ť Terms and Conditions
DUNIFRO ENTREPRISES, INC.
Last updated: 2025
Welcome to the DuniFro website (https://duni-fro.com).
By using our site, our services, or by making a purchase, you agree to these Terms and Conditions. These constitute a legal agreement between you and DUNIFRO ENTREPRISES, INC.
Please read them carefully.
1. Purpose of the site
DuniFro offers:
- Hairdressing services by appointment,
- the sale of hair products via an online store,
- professional information and advice via our blog.
2. Reservations (BookingPress)
By booking an appointment on our website, you agree to the following conditions:
2.1 Accuracy of information
You must provide accurate information (name, email, phone number, etc.).
2.2 Delays
Delays of more than 10 minutes may result in:
- a reduction in service time
- or a rescheduling of the appointment, depending on availability
2.3 Cancellation Policy
You can cancel or change your appointment up to 48 hours before the scheduled time.
2.4 No-Show
Unexcused absences may result in:
- fees,
- or a restriction on future appointment booking.
2.5 Payment for services
Some services may require full or partial payment at the time of booking.
3. Products sold in the shop
3.1 Product Description
We do our best to present products accurately, but some details (colors, formulations, images) may vary depending on screens or manufacturer updates.
3.2 Availability
Products are sold subject to stock availability.
If a product is out of stock after you place your order, we will inform you promptly.
4. Prices and payments
4.1 Price
All prices are listed in Canadian dollars (CAD) and are subject to change without notice.
4.2 Payment Methods
We accept:
- Credit cards via Stripe
- PayPal payments
- Credit/debit cards accepted in the lounge
4.3 Payment Security
Online payments are processed securely via Stripe et PayPal.
No credit card information is stored on our site.
5. Delivery and collection policy
5.1 Delivery
Delivery times vary depending on the carrier chosen and the destination address.
5.2 In-store pickup
In-store pickup may be available for some products.
6. Return and refund policy
6.1 Products
For hygiene reasons, opened or used hair products cannot be returned or exchanged.
6.2 Defective Products
If a product is damaged or defective upon receipt:
→ contact us within 7 days, with a photo of the product received.
6.3 Services
No refunds are offered for services already rendered.
7. Site usage
By using our site, you agree to:
- Do not use the site for illegal purposes.
- Do not attempt to compromise the security of the site
- Do not attempt to compromise the security of the site
Any violation may result in a ban from accessing the site.
8. Intellectual property
All site content (images, texts, logos, graphics, photos, videos, etc.) belongs to DUNIFRO ENTREPRISES, INC. or their respective owners.
Any unauthorized reproduction or use is prohibited.
9. Responsibility
DuniFro cannot be held responsible for:
- damages caused by the incorrect use of the products sold
- unreported hair reactions or allergies
- delays or cancellations caused by circumstances beyond our control
(breakdown, illness, weather, transport, etc.)
For hairdressing services, the client must inform the stylist:
- of known allergies
- recent chemical treatments
- health conditions that may affect the service
10. External links
Our site may contain links to third-party sites.
We are not responsible for the content or practices of these sites.
11. Protection of personal information (Law 25 – Quebec)
Notre traitement des données personnelles est détaillé dans notre Privacy Policy, disponible ici :
➡️ insérer le lien de ta politique
12. Change of conditions
We may update these Terms and Conditions at any time.
The date of the update will be indicated at the beginning of the document.
13. Contact
For any questions regarding these Terms and Conditions:
📧 info@duni-fro.com